Terms & Conditions

1. Introduction

These Terms and Conditions govern your access to and use of www.mintrixtrading.com ("Website"). By accessing or using the Website, you agree to these Terms and Conditions. If you do not agree with them, please discontinue use of the Website.

Mintrix Trading operates as a UAE-registered food trading and procurement company based in Dubai and uses the Website to present its product categories, sourcing capabilities and business contact channels.

2. Website Purpose

The Website is primarily an informational and business enquiry platform. Product pages and commodity information are provided to help buyers understand the categories and specifications that Mintrix Trading may be able to source. Website content does not automatically constitute a binding offer to sell.

3. Product Information

We aim to keep product descriptions, specifications and other information useful and accurate. However, product availability, origin, grade, packaging, certifications, specifications, quantities, lead times and other commercial details may vary by shipment and destination.

Final product specifications and commercial terms should be confirmed in writing before any purchase, shipment or contractual commitment.

4. Wholesale Enquiries and Quotations

Users may contact Mintrix Trading with product, quantity, specification and destination requirements. Mintrix Trading may review the enquiry and issue a quotation or request additional information.

A website enquiry or quotation request does not guarantee product availability, price, allocation, delivery date or acceptance of an order. Any binding commercial relationship is subject to the applicable written quotation, purchase order, contract or other agreed commercial documentation.

5. Pricing and Commercial Terms

Prices and commercial terms may depend on commodity origin, grade, quantity, packaging, market conditions, freight, destination, customs requirements, insurance, taxes, duties and other factors. Where a price or quotation is provided, the applicable quotation will state its validity and relevant conditions where appropriate.

Unless expressly stated otherwise in a written commercial agreement, information displayed on the Website should not be treated as a fixed price commitment.

6. Quality, Compliance and Documentation

Mintrix Trading's website describes quality verification, export documentation and logistics support as part of its sourcing approach. The homepage identifies documentation such as halal certification for eligible products, Certificate of Origin, phytosanitary documentation, fumigation documentation, packing lists and Bills of Lading as relevant to shipments where applicable.

The specific certifications, inspection documents and regulatory requirements applicable to a shipment depend on the product, origin, destination and applicable regulations. No certification should be understood as applying to every product unless confirmed for that shipment.

7. Shipping and Delivery

Shipping arrangements, container type, delivery timeline, destination port, freight terms and tracking availability depend on the specific transaction and agreed commercial terms. Website references to dry or reefer containers and live tracking describe available trade processes and should not be interpreted as a guarantee that every shipment will use a particular method.

8. User Responsibilities

When using the Website or submitting a business enquiry, you agree to:

• Provide information that is accurate and not intentionally misleading.
• Use the Website only for lawful purposes.
• Not attempt to disrupt, damage or gain unauthorised access to the Website or its systems.
• Not introduce malicious code, harmful files or automated activity intended to interfere with the Website.
• Respect Mintrix Trading's intellectual property and confidential business information.

9. Intellectual Property

Unless otherwise stated, the Website's text, branding, logos, graphics, layouts, photographs, documents and other original materials are owned by or licensed to Mintrix Trading and are protected by applicable intellectual property laws.

You may view Website content for legitimate business and informational purposes. You may not reproduce, republish, distribute, modify, sell or commercially exploit Website content without prior written permission, except where permitted by applicable law.

10. Third-Party Links and Services

The Website may contain links or references to third-party websites, tools or services. These are provided for convenience or business purposes. Mintrix Trading does not control third-party websites and is not responsible for their content, availability, security, privacy practices or terms.

11. Website Availability and Accuracy

We aim to maintain an accessible and reliable Website, but we do not guarantee that the Website will always be available, uninterrupted, error-free or free of harmful components. Website information may be changed, updated or removed without prior notice.

12. Disclaimer

To the extent permitted by applicable law, Website information is provided for general informational and business enquiry purposes. Mintrix Trading does not make a blanket guarantee that every product, specification, price, origin, certification, availability statement or delivery estimate displayed on the Website will apply to a particular transaction.

Specific commercial rights and obligations are determined by the applicable written agreement, quotation, purchase order or other contractual documentation.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Mintrix Trading will not be responsible for indirect, incidental, special or consequential losses arising solely from use of the Website or reliance on general Website information. Nothing in these Terms is intended to exclude or limit liability that cannot lawfully be excluded or limited under applicable law.

14. Privacy

Your use of the Website may involve the processing of personal information. Please review the Mintrix Trading Privacy Policy for information about data collection, use, security and related privacy practices.

15. Changes to These Terms

Mintrix Trading may update these Terms and Conditions from time to time to reflect changes to the Website, business operations, services or applicable requirements. Updated terms will be published on this page with a revised effective date. Continued use of the Website after an update may constitute acceptance to the extent permitted by applicable law.

16. Governing Law and Jurisdiction

These Terms and Conditions are intended to operate subject to the applicable laws and regulations of the United Arab Emirates. The governing law and competent jurisdiction for any particular commercial transaction should be confirmed in the applicable written contract or quotation. This clause should be reviewed and finalised by Mintrix Trading's UAE legal adviser before publication.